FAQ
Flight delay compensation

Know when a delayed flight may be worth a claim

EU passenger-rights rules can make long delays, cancellations, and denied boarding worth up to €600. byAir monitors your flights, spots possible claims, and lets you continue with vetted specialists only when you choose.

3+ hour arrival delayUp to €600No private data sent automatically
Flight CompensationPotential claim found
byAir
You fill in the claim form yourself. byAir just monitors your flights.

What EU passenger rights can cover

Regulation EC 261/2004 sets common rules for compensation and assistance when flights are cancelled, heavily delayed, or passengers are denied boarding. These are the basics byAir uses to decide when a flight is worth reviewing.

€2501,500 km or less
€4001,500-3,500 km
€600More than 3,500 km
  • Your flight departed from the EU, or arrived in the EU on an EU airline.
  • You arrived at your final destination 3+ hours late, were cancelled at short notice, or were denied boarding.
  • The disruption was not caused by extraordinary circumstances outside the airline's control.
  • The final amount depends on distance, route, disruption details, and the specialist's review.

How byAir handles the claim path

The value is not another legal explainer. byAir turns your flight history into a practical signal: this specific trip may be eligible, this is the possible amount, and this is where you can continue.

01

We monitor your flights

byAir watches your imported and tracked flights for disruptions that may qualify under passenger-rights rules.

02

You get a timely signal

When a flight may be worth claiming, we show the possible amount and the reason it deserves attention.

03

You stay in control

If you continue, you open a trusted partner's claim form and enter the required passenger details yourself.

Specialists can help. Your data stays yours.

byAir partners with vetted compensation companies, but we do not send them private passenger data just because a flight looks eligible. When you choose to claim, you review and submit the required information in the partner's form yourself.

You can also skip the partner route and submit a claim directly to the airline if you prefer.

Vetted compensation partners

We work with established companies that specialize in passenger compensation claims and have real operational experience with disrupted-flight cases.

No private data handoff

byAir does not send private passenger data to a partner before you choose to make a claim. You fill in the claim form yourself.

No win, no fee

The claim specialists work on a success-fee model. If they cannot help you receive compensation, you are not charged.

Want the legal source?

byAir keeps the app explanation short, but you can always read the official EU passenger-rights guidance and the underlying Regulation EC 261/2004.

Common questions

Is €600 guaranteed?

No. EU rules define compensation bands up to €600, but the actual outcome depends on the route, delay, reason for disruption, and final review of the claim.

Does byAir send my private data to a partner?

No. byAir can show that a flight may be worth reviewing, but private passenger details are not sent to a compensation company before you continue. You fill in the partner form yourself.

Can I claim directly with the airline?

Yes. You are always free to submit a claim directly to the airline. byAir's partner route is there if you prefer help from specialists.

Why do I not see every delayed flight?

Not every delay qualifies. Route coverage, arrival delay, cancellation timing, operating airline, and extraordinary circumstances all matter.

What does Claimed mean in byAir?

It means byAir recorded that you continued to the claim flow for that flight. It does not mean the airline or partner has already approved payment.

byAir app icon

Track flights and catch possible compensation in byAir

byAir monitors your trips, flags flights worth checking, and lets you continue with vetted partners without sending your private data automatically.