FAQ
NH

ANA (NH)

Japan

Star Alliance

Everything you need to know about flying with ANA. Check-in deadlines, boarding times, and expert tips to make your ANA flight smooth and stress-free.

Check-in & Boarding Timeline

Online Check-in

Opens24hbefore departure
Closes20mbefore departure

Airport Check-in

Opens2hbefore departure
Closes20mbefore departure

Boarding

Opens25mbefore departure
Closes10mbefore departure
Check in on ANA

Airport-Specific Exceptions

Airport Check-in
Domestic
Opens2h
International
Opens3h30m

Haneda (HND): All ANA domestic flights from Terminal 2; international from Terminal 3, where counters open about 3 hours (180 min) before departure.

NGO
Airport Check-in
Opens2h+30m
Closes1h

Nagoya (NGO): International check-in counters typically open 2–3 hours before departure (used 2h as minimum), close 60 min prior.

Airport Check-in
Opens2h 30m
Closes1h

Narita (NRT): International counter opens 2.5–3 hours before departure; closes 60 minutes before.

Airport Check-in
Opens2h 30m

Kansai (KIX): International check-in counters open 2.5–3 hours before departure.

Travel Tips

Bag Drop

The standard ANA checked bag allowance is 20 kg on domestic flights (40 kg for Premium Class); for international flights, allowance depends on route/class and exceeds must be paid before check-in closes.

Recommendation

Use ANA’s website or app for real-time flight status and gate information, especially at busy airports or when connections are involved.

Recommendation

Purchase travel insurance and check the entry/transit requirements for your destination, as documentation requirements often change.

Airline Information

AllianceStar Alliance

Frequently Asked Questions

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