FAQ
NZ

Air New Zealand (NZ)

New Zealand

Star Alliance

Everything you need to know about flying with Air New Zealand. Check-in deadlines, boarding times, and expert tips to make your Air New Zealand flight smooth and stress-free.

Check-in & Boarding Timeline

Online Check-in

Opens24hbefore departure
Closes30mbefore departure

Airport Check-in

Opens2hbefore departure
Closes30mbefore departure

Boarding

Opens30mbefore departure
Closes15mbefore departure
Check in on Air New Zealand

Airport-Specific Exceptions

Airport Check-in
Closes1h 15m15m

At Sydney, London Heathrow, and major USA/Canada airports, bag drop for international flights closes 75 minutes before departure, earlier than the usual 90–120 minutes.

AKLWLGCHC
Airport Check-in
Closes1h 30m

No exceptions at AKL, WLG, CHC; standard international check-in closing (90 minutes) applies.

Travel Tips

Recommendation

Ensure you have all required documents (ID, passport, visas) and that your travel documents are current and valid for all destinations.

Recommendation

Arrive early—Aim to be in the terminal at least 1 hour before domestic and 2–3 hours before international flights to allow for queues, security, and unforeseen delays.

Bag Drop

Bag tags for checked baggage should be printed at self-service kiosks where available. Baggage drop-off closes at the same time as check-in for both flight types.

Airline Information

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Frequently Asked Questions

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